School Policy for Academic Year Programs

Effective for the 2025-2026 Academic Year

Enrollment & Tuition Policy

Academic Year: Altos Academy’s academic year includes both Fall and Spring semesters. Students are automatically enrolled in the Spring semester upon completing the Fall semester. Enrollment is complete once payment has been received.
Registration Fee: A one-time, non-refundable fee of $50 per student is required each academic year, regardless of the number of courses enrolled.
Material Fees: Some courses may require additional material fees. Please refer to individual course descriptions for specific charges.
Payment: Tuition and all applicable fees are due at the time of enrollment.
Rolling Enrollment: We accept new enrollments throughout the school year. Tuition will be prorated for students joining after a course has started.

Refund & Withdrawal Policy

We understand that plans can change, and we strive to be as flexible as possible while maintaining fairness for all families. Please review the following policy carefully:

Before the Course Starts

A full refund will be issued if you withdraw before the first class.

After the Course Has Started

If you withdraw after the first class but before the second, you will receive a full refund of the tuition only. Registration and/or material fees remain non-refundable.
Once the second class has begun, you may provide a 30-day written notice for a prorated tuition refund.

Missed Classes

We do not offer refunds for missed classes.
Make-up classes may be available and will be arranged when possible. Limitted twice per semester.

How to Withdraw

To cancel a class or request a refund, please email your request tohelp@altos-academy.com

* Please note: If a balance refund (not a credit) is issued, a $25 administrative fee will be deducted.

Summer Program Policy

Early Registration Discount

Referral Program

When a current Altos Academy family refers a new family to the academy, both families receive a $25 credit for future use.
To redeem, please email help@altos-academy.com with the referral details.

Complimentary Lunch Hour Care

Students enrolled in both the morning (9 AM–12 PM) and afternoon (1 PM–4 PM) camps during the same week will receive complimentary extended care from 12 PM–1 PM.

* Please note: Lunch is not provided—students must bring their own.

Cancellation and Refund Policy

Full Refund: Cancel by June 1, 2025, to receive a 100% refund, minus a $25 administrative fee.
After June 1, 2025: Cancellations made after this date will receive school credit equal to the paid amount. This credit can be used toward any Altos Academy program within one year and is non-transferable, except between siblings.

To request a cancellation, please email help@altos-academy.com with your child’s name and the specific camp session you wish to cancel.